Privacy Policy
Q&X Insurance Brokers Hong Kong Co., Ltd (“Q&X”, “Q&X Insurance”, “we” or “us”) is committed to protecting your privacy and we provide this Privacy Policy to inform you about the type of information we collect from you online and how we use, share, and protect that information. This Privacy Policy applies to personal data and other information we collect from or about visitors to, or users of, our websites. From time to time we may need to change the content or services found on our websites and consequently this may lead to changes in our privacy policy at any time in the future. As a result, you agree to revisit this page regularly and continued access to or use of our websites will mean you agree to the changes. Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Information We Collect
Q&X Insurance is a general insurance broker and is committed to ensuring that any personal data it holds is processed fairly, held securely and destroyed once there ceases to be a legitimate business purpose to retain it. All personal data shall be processed and stored in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (PDPO).
Insurance and reinsurance can involve the use and disclosure of your personal data by various insurance market participants such as intermediaries, insurers and reinsurers.There maybe (re)insurance policies where we request and hold personal data in the course of quoting and administrating contracts. Additionally, there maybe instances where personal data maybe used to comply with legal and/or regulatory requirements or to protect Q&X's legal position in the event of legal proceedings.
Various forms on our site invite you to submit your contact details and other personal data about yourself. We also may collect information that is related to you but that does not personally identify you, such as your computer’s operating system, browser, and information regarding your use of and activities on our websites or applications.
Usage of Your Information
We may use personal data or other information we collect from or about you to provide the information, products or services you request or which we think may be of interest to you, to communicate with you, to improve our websites, applications, services, and products, including by developing data analytics and reports about your and others’ use of them, to fulfill any other purpose for which you provide the information; and as otherwise required or permitted by law.
Share of Your Information
We do not sell or rent your personal data or other information. We may share your information with our affiliates and subsidiaries and with any third parties who provide services on our behalf. Such third parties may be located around the world, including in countries that require a different level of data protection than in Hong Kong. Third-party service providers receiving personal data are expected to maintain privacy and security protections that are consistent with Q&X’s privacy and security policies. These companies are authorised to use your personal information only for the purposes for which it was originally intended or as required or permitted by law. However, unless otherwise dictated by law or agreement, Q&X is not responsible for any improper use by such parties.
We also reserve the right to disclose your personal data or other information as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
IP Addresses and Cookies
When you visit our website our server will automatically record your IP address together with the date, time and duration of your visit. This information does not identify you as an individual, but identifies the computer or other device you use to access the website. We do not monitor this information.
During the course of your visit to our website, we may also automatically download short text files called "cookies" to your computer. We do not use cookies to identify you, just to improve your experience of the site. You are not obliged to accept a cookie that we send to you, and you can in fact modify your browser so that it will not accept cookies.
Refusal of The Use of Cookies
You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful features of our website as a result.
Security
We have implemented reasonable administrative, technical, organisational, and physical measures designed to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of personal data.
Access to Your Personal Data
You have the right to request a copy of the personal data we maintain about you and, in some cases, to request the blocking, modification, or deletion of such data. To make such a request, please contact us using the information provided below.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us by email at broker@qnxinsurance.com.